Privacy Policy

Privacy Policy

Effective Date: [Month Day, 2026]

Toren respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request a demo, use our dashboard, or otherwise interact with Toren.

For purposes of this Privacy Policy, “Toren,” “we,” “us,” and “our” refer to Toren and its operating team.

1. Information We Collect

We may collect the following types of information:

Information you provide directly

This may include:

  • Name
  • Email address
  • Company name
  • Job title
  • Phone number, if provided
  • Demo request or contact form information
  • Account login information
  • Information you provide during onboarding or customer support

Account and usage information

If you use the Toren platform, we may collect information related to your account and use of the service, including:

  • Account settings
  • Brand, competitor, category, or prompt configuration information
  • Dashboard usage activity
  • Report access or export activity
  • Technical logs used to operate and secure the platform

Website and device information

When you visit our website, we may collect limited technical information such as:

  • Browser type
  • Device type
  • IP address
  • Pages viewed
  • Referring pages
  • Approximate location derived from IP address
  • Website interaction data

We may collect this information through cookies, analytics tools, or similar technologies.

2. How We Use Information

We use information to:

  • Provide, operate, and improve Toren
  • Respond to demo requests, contact requests, and support inquiries
  • Create and manage customer accounts
  • Run AI visibility analysis and generate reports
  • Understand how visitors and customers use our website and platform
  • Improve product performance, security, and reliability
  • Communicate product updates, service notices, and relevant business information
  • Evaluate and improve marketing, onboarding, and customer experience
  • Comply with legal, security, and operational obligations

3. How We Share Information

We do not sell your personal information.

We may share information with:

  • Service providers that help us operate our website, dashboard, analytics, hosting, communications, and customer support
  • Professional advisors, such as legal, accounting, or security advisors
  • Business partners or contractors involved in providing Toren services, where appropriate
  • Authorities or other parties when required by law, legal process, or to protect rights, safety, or security
  • Successors in connection with a merger, acquisition, financing, reorganization, or sale of business assets

We require service providers to use information only as needed to provide services to us.

4. Cookies and Analytics

We may use cookies and similar technologies to understand website usage, improve site performance, remember preferences, and evaluate marketing effectiveness.

You can usually control cookies through your browser settings. Disabling cookies may affect some website or platform functionality.

5. Data Security

We use reasonable administrative, technical, and organizational measures to protect information. However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain information for as long as reasonably necessary to provide Toren, operate our business, comply with legal obligations, resolve disputes, enforce agreements, and improve our services.

If you would like to request deletion of personal information, contact us using the information below.

7. Your Privacy Choices

Depending on your location, you may have rights to request access to, correction of, deletion of, or restrictions on certain personal information.

You may also opt out of marketing communications by using the unsubscribe link in an email or contacting us directly.

To submit a privacy request, contact us at:

[support@torenindex.com]

We may need to verify your identity before completing certain requests.

8. Customer Data and AI Analysis

Toren may process brand, competitor, category, prompt, and report information provided by customers to perform AI visibility analysis and generate dashboard outputs.

Customer-provided business information is used to provide and improve Toren services. We do not use customer confidential information for unrelated purposes.

Customers are responsible for ensuring that any information they provide to Toren is appropriate for use in connection with the service.

9. Third-Party Services

Toren may link to or integrate with third-party services. We are not responsible for the privacy practices of third-party websites, platforms, or services. We encourage you to review their privacy policies.

10. Children’s Privacy

Toren is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

11. International Users

Toren is operated from the United States. If you access Toren from outside the United States, your information may be transferred to, stored, or processed in the United States or other jurisdictions where our service providers operate.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date above and may provide additional notice where appropriate.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Toren
Email: [support@torenindex.com]
Website: https://torenindex.com